Working with a Recruiter – How You Can Ensure it is Successful

 

If you are a company looking to hire a recruitment agency or consultant, you may be wondering how to make this new business relationship as successful as possible.

First and foremost, a clarification; we are talking about dealings with skilled and experienced recruiters, rather than the poorer representatives of the trade. We’ve written previously on warnings signs that you are working with a manipulative or inexperienced recruiter (“Not Everyone is a Recruiter – Skills and Experience are a Must.” and “Does Your Recruiter Need a Recruiter”).  Make sure your recruiter is the real deal.

Once you have made contact with a genuine, experienced recruiter, consider the following advice for making the partnership beneficial for all parties.

Honesty

Recruiters do their job by becoming part of your team, by catching the vision you have for you company and working alongside you to accomplish your goals. This requires reflection, evaluation, and honesty from companies.  

What are you truly looking for in a new hire? Is the job description accurate and complete? How much are you willing to spend to acquire the right fit? What are the strengths and weaknesses of your business that have drawn or discouraged past candidates? Where would you like the recruiter’s job to begin and end?

A recruiter needs to know all the facts if he or she is going to be an effective advocate for your business. Be honest about your expectations, available finances, timeline, and the role you’re wanting the recruiter to play.

Communication

In addition to clearly communicating your expectations for the recruiter initially, a successful and profitable business-recruiter relationship requires continued communication throughout the hiring process. This involves regular discussions over any changes in strategy and what is or is not working regarding both process and candidates.

Recruitment agencies are generally brought in by companies to speed along the hiring process. Even the most efficient recruiter will struggle to deliver by the deadline if a business does not respond to phone calls and emails or set up meetings and candidate interviews in a timely fashion.

What if your recruiter isn’t meeting your expectations? What if you aren’t happy with his or her performance? Problems, just like strategies, need to be discussed openly in order to ensure success. Make sure your issues aren’t merely miscommunications before throwing in the towel.

Trust

One of the major money-savers of working with a professional recruiter is a highly-efficient hiring process. But that is only possible if companies allow recruiters to do the job for which they have been hired. If you’ve vetted your recruiter and you know you have acquired a true professional, trust their expertise.

Investing in a recruiter means you should also be willing to hear out his or her ideas and suggestions for improved business practice or efficiency.  This could be as simple as providing required company resources to the recruiter in a timely fashion, or it could involve more complex matters, such as updating a company’s hiring process, trying out a new marketing strategy, or reevaluating company onboarding practices and benefits packages. 

Recruiters are valuable because they have a broad knowledge of industries as a whole as well as current candidate trends. If your recruitment agency recommends updates or changes to your company’s process, it would be wise to take these recommendations under serious consideration.

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